frequently asked questions.
do you provide a print service?
We don't offer a printing service. However, we can recommend reputable printing companies that we have used or have been recommended to us by past and current clients.
what colour space will designs be delivered in?
Digital designs such as presentations, social media templates, covers and website graphics are delivered in RGB format. Print designs such as business cards, books, brochures and flyers are delivered in CMYK format.
what if I don't like the design?
We make every effort to ensure we provide a design you will love. However, in the unlikely event you are unhappy with the design after the allocated revisions we will refund you 50% of the total project fee. No files will be delivered.
can you just design a logo?
Unfortunately, we don't offer single logo design. Your new brand or rebrand is more than just a logo and encompasses a range of elements including colour schemes, image theme and typography. To ensure we are providing a complete visual brand identity to our clients logos are only available in a branding package.
what file types will I receive?
The type of file delivered will depend on the project requirements. However, the most common file types are PDF print, PNG, JPG, EPS and SVG files.